【領導秘訣】良好領導者須具備4項「心」特質 The 4 heart qualities that good leaders should possess
波士頓諮詢公司（Boston Consulting Group）研究發現，成功的領導者不再是單純執行者，而是具備促發型領導（generative leadership）特質的卓越領袖。這種領導者懂得如何授權他人，給予團隊更大的權力，同時也能激勵團隊工作。在這種領導下，他們都能展示「頭、手、心」的特質。
研究顯示，關注這三個領域的企業，其成功機會幾乎三倍於沒關注的企業。許多企業在平常時期只注重領導者的智慧（頭）和執行力（手），而忽視了最關鍵的一環 ─ 人性（心）。調查發現，受訪者認為良好的領導者須具備4項心特質：
In today's thriving business environment, leaders play a crucial role. In the past, we may have focused primarily on a leader's intelligence and execution skills. However, a new leadership style has emerged: human-centred leadership. This approach places the relationships between people and the value of human qualities at its core, making it the future trend of leadership.
According to research by BCG (Boston Consulting Group), successful leaders are no longer just executors but exceptional leaders with generative leadership qualities. These leaders know how to empower others, granting their teams greater authority while also inspiring their team's motivation. They embody the qualities of "head, hands, and heart."
The head represents a leader's ability to envision and make decisive decisions. The hands refer to their agility in execution and innovation. The heart signifies their capacity to inspire and empower employees, creating a positive work environment. It is through the balanced collaboration of these three aspects that exceptional leaders are cultivated.
The research reveals that companies focusing on these three areas have nearly triple the chances of achieving sustained breakthrough success compared to those that neglect them. Unfortunately, many companies primarily emphasise a leader's intelligence (head) and execution skills (hands) while neglecting the crucial element: humanity (heart). Surveys indicate that participants consider the following four heart qualities as vital for good leaders:
- Consideration (37%)
- Empathy (33%)
- Listening skills (31%)
- Team development (29%)
These qualities are deemed more important than intelligence and execution skills. Today, our society increasingly values human-centred leadership, especially in the post-pandemic era. As leaders, we must learn to consider the needs of others, demonstrate empathy, listen to our team's voices, and commit to their development.
Whether it's intelligence, skills, or humanity, leaders need to cultivate comprehensive qualities to truly guide the future of leadership. It is through the commitment to building a people-centred leadership team that we can achieve outstanding performance and success.