【行業數據】研究：逾6成WFH三天的員工不反對公司監控工作相關數據 Study: Over 60% of employees working from home three days a week don't oppose company monitoring of work-related data

根據軟體公司Qualtrics的調查發現，能夠在家工作的員工較願意與僱主分享某些工作相關的數據，例如電子郵件、聊天訊息以及虛擬會議紀錄，以便公司能提供更佳的工作環境。

研究發現，62%每週在家工作三天的員工不反對公司監控其郵件和聊天訊息，而常在辦公室的員工中，只有49%接受此類監控。然而，大多數員工還是不希望僱主檢視他們的社交媒體。僅四成員工願意讓公司查看其社交媒體帖子，不論是否匿名。

這項調查同時強調了對工作生活的了解與隱私權之間的平衡。例如，當公司希望更好地了解員工的工作生活，並努力改善，有七成的受訪員工支持使用電子郵件數據來提供見解。Qualtrics首席職場心理學家Benjamin Granger指出，以往僱主大多依賴員工調查來了解員工的感受和擔憂。而現在，科技的進步使我們可以從電子郵件、聊天和網絡評論中獲取這些資訊。

另外，年輕的員工似乎較為開放。45%千禧一代和Z世代員工不介意僱主查看非匿名的社交媒體帖子，而只有37%X世代員工和29%嬰兒潮一代員工接受這種方法。

當遠程工作日益普及，我們必須深思：隱私與工作便利性之間，我們應如何權衡？

According to a survey by software company Qualtrics, employees who have the ability to work from home are more willing to share certain work-related data with their employers, such as emails, chat messages, and virtual meeting records, in order for the company to provide a better work environment.

The study found that 62% of employees who work from home three days a week do not oppose company monitoring of their emails and chat messages. In contrast, only 49% of employees who frequently work from the office accept this kind of monitoring. However, the majority of employees still do not want their employers to view their social media. Only 40% of employees are willing to let the company view their social media posts, whether they are anonymous or not.

This survey also emphasizes the balance between understanding work-life and privacy rights. For example, when companies want to better understand employees' work-life and strive to improve it, 70% of the surveyed employees support the use of email data to provide insights. Qualtrics' Chief Workplace Psychologist, Benjamin Granger, pointed out that in the past, employers mostly relied on employee surveys to understand their feelings and concerns. Now, with the advancement of technology, we can obtain this information from emails, chats, and online reviews.

Additionally, younger employees seem to be more open-minded. 45% of millennials and Generation Z employees don't mind employers viewing their non-anonymous social media posts, whereas only 37% of Generation X employees and 29% of Baby Boomer employees accept this method.

As remote work becomes increasingly prevalent, we must contemplate: How should we strike a balance between privacy and work convenience?