【商業智慧】FedEx創辦人Fred Smith：一位經理並不是一個能比他的團隊做得更好的人，而是能讓他的團隊比他做得更好的人 Fred Smith, the founder of FedEx: A manager is not a person who can do the work better than his team; he is a person who can get his team to do the work better than he can

FedEx創辦人Fred Smith曾言道：「一位經理並不是一個能比他的團隊做得更好的人，而是能讓他的團隊比他做得更好的人。」他在帶領企業的道路上，以實際行動實踐了這理念。

Smith始終視FedEx為資訊業，他認為貨物的起點、當前位置、目的地、預計到達時間、價格和運送成本的信息與貨物的準時送達一樣重。他這種獨到的見解，讓FedEx在極具競爭力的快遞業界中獨樹一幟。

他強調要讓每個員工都感到他們能分享到公司的成功。FedEx的管理者經過細心訓練，以確保尊重所有員工，他們的表現會被密切監控。每年，由上司和員工對管理者進行評估，以確保公司各層級之間的良好關係。

Smith相信公平對待能培育出公司的忠誠度，而這種忠誠度總會回報給企業。一位優秀的經理並不是要超越團隊，而是要帶領團隊一同超越。讓我們記住並學習這種高瞻遠矚的領導哲學，以人為本，達成共贏。

Fred Smith, the founder of FedEx, once said, "A manager is not a person who can do the work better than his team; he is a person who can get his team to do the work better than he can." He has put this philosophy into practice throughout his leadership journey.

Smith always saw FedEx as an information business. He believed that the origin, current location, destination, estimated time of arrival, price, and shipping cost of a package are as crucial as its timely delivery. His unique insights have enabled FedEx to stand out in the highly competitive courier industry.

Smith emphasized that every employee should feel that they could share in the company's success. FedEx managers are meticulously trained to ensure respect for all employees, whose performance is closely monitored. Every year, both bosses and employees evaluate the managers to ensure good relations among all levels of the company.

Smith believed that fair treatment nurtures company loyalty, which will always reward the enterprise. A good manager doesn't need to outdo the team, but to lead the team to exceed together. Let us remember and learn from this far-sighted leadership philosophy, putting people first for mutual wins.