【商業熱話】Z世代與千禧世代的工作觀在於尋求平衡與彈性 The work perspectives of Gen Z and millennials revolve around seeking balance and flexibility
德勤最近公布《2023年千禧世代趨勢調查》，報告訪問了來自44個地區的14,483名Z世代和8,373名千禧世代受訪者。報告顯示，他們對於工作的看法因為人工智能面世和疫情而經歷劇變。他們不僅將工作視為自我價值的象徵，而且更注重追求工作生活平衡，這種觀念也反映在他們選擇新僱主時的首要考慮因素中。
近一半（49%）的Z世代與超過六成（62%）的千禧世代表示，將工作視為展現其核心的價值，但同時追求工作與生活的平衡。因此，他們對兼職工作的興趣逐日升溫，並認為能夠透過做兼職來提升職業發展機會，是實現更好的工作與生活平衡的理想途徑。然而，許多人仍認為減少工作時間並不切實際，因為他們無法負擔由此產生的薪資減少，且工作量也未必會隨之減少，晉升機會亦可能受影響。
遠距與混合工作模式在Z世代與千禧世代中非常受歡迎。然而，若僱主堅持要求全職返回辦公室工作，四分之三的受訪者會考慮尋找新的工作機會。因此，為了成功吸引和留住這些新興勞動力，企業必須提供一個更具多元性、公平性和包容性的工作環境。此外，企業亦應該以具體的行動改變工作模式，例如提升薪資和增設彈性工作模式。
現代Z世代和千禧世代對於工作與生活平衡有所追求，以及渴望靈活的工作方式。作為僱主或職場專業人士，了解並適應這些新興趨勢，將有助於吸引和留住這世代人才。
According to the recently released "2023 Gen Z and Millennial Survey" by Deloitte, the study interviewed 14,483 Gen Z individuals and 8,373 millennials from 44 regions. The report reveals that their views on work have undergone significant changes due to the emergence of artificial intelligence and the pandemic. Rather than viewing work solely as a symbol of self-worth, they place greater emphasis on pursuing work-life balance, a concept reflected in their top considerations when choosing a new employer.
Nearly half (49%) of Gen Z and over two-thirds (62%) of millennials report experiencing frequent or substantial levels of stress or anxiety in their work. As a result, their interest in part-time jobs has been steadily increasing, with many believing that improving career advancement opportunities for part-time work is an ideal way to achieve a better work-life balance. However, many still find reducing work hours unrealistic as they cannot afford the accompanying salary cuts, and there is no guarantee that their workload will decrease or that their promotion opportunities will be unaffected.
Remote and hybrid work arrangements have garnered enthusiastic responses from both Gen Z and millennials. However, if employers insist on full-time on-site work, three-fourths of respondents would consider seeking new job opportunities. Therefore, in order to successfully attract and retain this emerging workforce, companies must provide a more diverse, fair, and inclusive work environment while also developing sustainable strategies to address climate change. Additionally, concrete actions should be taken to transform work patterns, such as increasing salaries and implementing flexible work arrangements.
Modern Gen Z and Millennials seek work-life balance and desire flexible work arrangements. As employers or professionals in the workplace, understanding and adapting to these emerging trends will help attract and retain talent from this generation.