【職場新氣象】德勤：全球Z世代與千禧世代偏好混合工作模式 Deloitte: Global Gen Z and Millennials Prefer Hybrid Work Models

德勤的年度調查揭示了一項關鍵發現：無論在哪個國家，Z世代和千禧世代都普遍偏好混合工作模式。此調查覆蓋44個國家，超過22,000名受訪者，結果不僅映射出當前工作趨勢，更預示著職場未來的轉變。

無論是全遠程辦公、還是偶爾回到辦公室，混合工作的真諦在於提供了員工選擇的自由。對於那些偏好有固定辦公要求的人而言，這種模式能提供結構性安排，確保面對面工作時間得到有效利用，避免了走進一個空無一人的辦公室的尷尬局面。

不到兩成的受訪者（包括Z世代和千禧世代）希望完全遠程工作，這表明對他們來說，與同事進行某些面對面的合作是重要的——但他們希望能夠按照自己的條件安排。

混合工作的好處不止於提升工作與生活的平衡，還包括：

• 減少通勤、購買職業裝以及乾洗等相關開支（Z世代 22%，千禧世代 27%）
• 提升工作效率，讓人們在較少的干擾下保持專注（Z世代 18%，千禧世代 23%）。
• 超過一半的受訪者認為，混合工作模式對他們的心理健康有正面影響（Z世代 54%，千禧世代 59%）。

然而，這種工作方式也面臨挑戰。大約四分之一的Z世代（22%）和千禧世代（15%）擔憂混合或遠程工作可能對他們的心理健康帶來負面影響，他們同時也擔心這種工作模式可能影響到建立人際關係（Z世代和千禧世代各14%）以及尋求上司的指導和支持（Z世代13%，千禧世代12%）。儘管混合工作模式提供了前所未有的靈活性和自由，企業、員工和社會也需要共同努力，確保其對個人職業發展能帶來長期正面影響。

在這個變化迅速的時代，Z世代和千禧世代對工作的期望正在推動職場的變革。他們追求的不僅是靈活的工作安排，更希望在保持職業發展和心理健康平衡的同時，享有個人選擇的自由。正如這項調查所顯示，對企業而言，聆聽並回應這些需求，不僅是吸引和留住人才的關鍵，也是構建一個更包容、更靈活、更健康工作環境的基石。

Deloitte's annual survey revealed a key finding: regardless of the country, Gen Z and Millennials broadly choose hybrid work models. This survey covered 44 countries, with over 22,000 respondents, and its results not only map out current work trends but also predict the future transformation of the workplace.

The essence of hybrid work lies in offering the freedom of choice, whether it's fully remote or occasionally returning to the office. For those who prefer to have fixed office requirements, this model provides structured arrangements, ensuring effective use of face-to-face work time and avoiding the awkward situation of walking into an empty office.

Less than 20% of respondents (including Gen Z and Millennials) wish for a fully remote work model, indicating that for these generations, some face-to-face collaboration with colleagues is important — but they want to do so on their own terms.

The benefits of hybrid work go beyond improving the balance between work and life, including:

• Reducing commute, purchasing professional attire, and related expenses (Gen Z 22%, Millennials 27%)
• Enhancing work efficiency, allowing people to maintain focus with fewer distractions (Gen Z 18%, Millennials 23%).
• More than half of the respondents believe that the hybrid work model has a positive impact on their mental health (Gen Z 54%, Millennials 59%).

However, this mode of work also faces challenges. About a quarter of Gen Z (22%) and Millennials (15%) worry that hybrid or remote work may have a negative impact on their mental health, and they are also concerned that this work model may affect building interpersonal relationships (14% for both Gen Z and Millennials) and seeking guidance and support from leaders (Gen Z 13%, Millennials 12%). Although the hybrid work model offers unprecedented flexibility and freedom, it also requires a joint effort from businesses, employees, and society to ensure its long-term positive impact on individual career development.

In this rapidly changing era, the work expectations of Gen Z and Millennials are driving workplace transformation. They seek not only flexible work arrangements but also wish to maintain a balance between career development and mental health, while enjoying the freedom of personal choice. As this survey shows, for businesses, listening to and responding to these needs is not only key to attracting and retaining talent but also to building a more inclusive, flexible, and healthy work environment.