【職場智慧】一對一會議是良好職場文化的關鍵 One-on-One Meetings: The Key to a Positive Workplace Culture
在職場中，一對一會議經常被低估，實則它對塑造職業生涯和提升工作滿意度扮演關鍵角色。北卡羅來納大學夏洛特分校的組織心理學家Steven G. Rogelberg強調，這類會議不僅是工作流程的一環，更是職場文化的重要組成部分。
In the workplace, one-on-one meetings are often underestimated, yet they play a crucial role in shaping career paths and enhancing job satisfaction. Steven G. Rogelberg, an organizational psychologist at the University of North Carolina at Charlotte, emphasizes that such meetings are not only a part of the work process but also a vital component of workplace culture.
- Encouraging Employee-Led Conversations
Supervisors should not dominate the conversation or use meetings solely to review task lists. Instead, employees should be encouraged to lead the conversation to meet their practical and personal needs. This interaction helps to deeply understand the challenges and needs faced by employees, thereby improving team efficiency and employee satisfaction.
- Balancing Meeting Time and Quality
Meetings should be targeted and efficient. Rogelberg suggests scheduling about 25 minutes per week or 50 minutes every two weeks for meetings to avoid over-management or neglect of employees. Proper planning of meeting time ensures that each meeting effectively resolves issues while reducing unnecessary stress.
Good one-on-one meetings not only enhance employee job satisfaction and engagement but can also positively impact their overall life happiness. Rogelberg's research shows that many employees rate one-on-one meetings poorly, often because managers overestimate their performance in these meetings.
Managers should not only focus on work tasks but should also concentrate on listening and understanding the personal needs and challenges of their employees. This communication is not just an important responsibility for leaders but also a cornerstone for building effective teams and good working relationships. This is the only type of meeting that should not be conducted via email.